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Frequently asked questions


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Can I react on both a regular accommodation and a lottery accommodation at the same?
Unfortunately this is not possible. You may only have one current application. The accommodations on Studentenwoningweb are supplemented on a daily basis. This means that the application period may vary per accommodation. If the application period has ended, you may apply again for another accommodation.
 
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I cannot see my temporary position when applying for a lottery accommodation
We understand that you want to know what your temporary position is. When you apply on a regular accommodation, the system will look at the length of registration and priorities to determine your temporary position. A lottery accommodation is an accommodation which is allocated via a lottery system. Every applicant tenant who is eligible for this accommodation has the same chance of getting it. This fact makes that the (temporary) position is not known in advance. 
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What does voting in sessions entail?

Rooms in accommodation with shared facilities are often offered by means of voting in sessions. This will be explicitly communicated in the advertisement. Voting in sessions entails that roommates with whom you are to share facilities decide who is to become the new tenant. This is common in student houses and flats.

Does the accumulated waiting time still apply? Yes. If you apply for a room offered by means of voting in sessions in Amsterdam or Diemen, for example, the applicants with the longest waiting time will be introduced to the existing tenants in the accommodation. They can select an applicant from this first group, usually following an interview. If this applicant wishes to accept the room, the housing corporation will send him or her an invitation to sign the tenancy agreement.

If the existing tenants do not report their choice – or report this too late – the room will be allocated to the applicant with the longest waiting time.

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How do I know if my application is being processed?

Login, then go to My account New and pending applications. Here you can see whether your application for student accommodation is being processed.

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How often can I apply for accommodation?

You can apply for one accommodation per application period. The accommodations are supplemented on a daily basis. As such, the application period will vary per accommodation. We advise you to check the available accommodations several times a week.

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Can I withdraw my application?

Yes, as long as the application period is still open. You can withdraw an application via My applications.

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What are saved accommodations?

If you are interested in a particular accommodation but do not wish to apply yet then you can save it first. To help you make your choice, you can view your saved accommodations and their key characteristics in an overview. When you are logged in you will see your saved accommodations in the top right corner on every page. The saved accommodations are deleted at the end of the application period.

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What are new and pending applications?

Login and you can view your current applications in My applications.

There are two categories:

  1. Accommodation for which the application period is still open: 
    You will see your current rank and the number of applications for this accommodation. You can withdraw your application up to the end of the application period.

  2. Accommodation for which the application period has ended, but which has not yet been allocated.
    You will see your rank for this accommodation. If you have viewed an accommodation you can indicate here whether you accept or reject it.
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What is your application history?

Login and under Application history you can view accommodation that you applied for some time ago. This accommodation has since been allocated to another applicant.
You can view your rank for this accommodation, the successful applicant’s waiting time when the accommodation was accepted, the priority status (if applicable) and how many people applied for the accommodation.

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Why does the website state that I have 'Rejected' an accommodation under pending accommodations?

When you do not respond to a housing offer, or do so too late, it will say under pending applications that you have rejected the accommodation.

You are required to respond to the housing offer within a particular time period after the viewing has taken place. The time frame within which you have to respond is stated in the email Viewing invitation, which you will receive when you are eligible to view an accommodation. Failure to respond, or doing so too late, will be considered as an unfounded rejection.

There is no limit to the number of times you may reject student accommodation, provided that you do so within the stated time limit.

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What is an unfoundend rejection?

A rejection is considered unfounded if you do not reply – or reply too late – to an invitation to view student accommodation. So you are required to reply to every offer. Likewise, after viewing an accommodation, if you do not contact the housing corporation – or contact the housing corporation too late – this is also considered an unfounded rejection.

Three unfounded rejections within three months will cause you to be blocked from applying for new accommodation for a period of three months.

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